Friday Shuffle - Getting Nowhere Fast Edition
We still haven't gotten anywhere with the new wheelchair for B thing. Remember how Mr. Medical Supply promised he'd call by the end of the week to let us know what was going on after he had an opportunity to give the health insurance company the information they'd requested? Information like how old B's current push wheelchair is? I'm sure you won't be surprised to hear that he didn't call by by the end of last week. And as of yesterday he still hadn't called so B called Mr. Medical once again. This guy hasn't called us back ever. If he says he'll call back you can be sure he won't.
Anyway Mr. Medical said he still hadn't heard anything from the insurance company and when B suggested that he'd like to call the insurance company's state headquarters, Mr. Medical said that B should call the local branch here in Magdeburg. B did call the office here and I wasn't even vaguely surprised to hear the clerk say that there was no file on record for B requesting a new push wheelchair. While we waited she tried to reach another person at the state headquarters office to see if there was a file for B there and the lady who would handle it wasn't there. We got the number for the lady at the headquarters and called her this morning. And I doubt you'll be surprised to hear that she didn't have a file for this case either. I was, however, mildly shocked when, after giving this woman a rundown of all that's been going on since September she replied that the insurance company wouldn't even ask how old B's current push wheelchair is. Mr. Medical had told us more than once that it was one the primary pieces of information that he needed to supply to the insurance company.
Right now I can't decide on what irks me the most - the fact that Mr. Medical Supply has done nothing to get B his wheelchair or the fact that he repetedly lies to us. He's lied to us about when he'll be in touch with us again, he lies about what sort of contact he's had with the insurance and he lies about why things are taking so long. Why lie about anything? Why not just get B his wheelchair?
The lady at the insurance company said she'd call the medical supply company herself to see what is going on and that if the supply company didn't call us by the end of Monday that we should call her Tuesday.
I know it's not good to wish ill upon others but to me it wouldn't be wishing ill as much as saving others from being jerked around if at the end of all this Mr. Medical Supply got fired. I'd say that he perhaps should become Mr. Ditch Digger but why have an incompetent liar make the other ditch diggers look bad?
- Magnificent - U2
- Far Pavillions - ...And You Will Know Us By the Trail of Dead
- Good Lovin' - The Rascals
- The Ballad Of John Henry - Joe Bonamassa
- Fingertips, Part 2 - Stevie Wonder
- Laisse tomber les filles - April March
- Sleepless - The Decemberists
- Oh No - Andrew Bird
- The Song Remains The Same - Led Zeppelin
- There's A Place - The Beatles